You’re not sitting in traffic, you are traffic
Seth Godin, This is strategy, 2024 I’m a fan of Seth and his writing style. He has a strong eye, strong observation and a kind voice to say things that ought to be said. In his book about Strategy, he…
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Read MoreYou’re not sitting in traffic, you are traffic
Fishbone Diagram: What It Is and How to Use It
Got a problem that keeps coming back? You’re probably just treating the symptoms instead of the root cause. Enter the fishbone diagram—a simple but powerful tool that helps teams get to the heart of recurring issues. Here’s a breakdown of what…
Why is an A3 report called an A3 report?
Good question. And certainly for people on the American side of the ocean, the word A3 doesn’t necessarily ring a bell. The answer is very simple, but brilliant in its simplicity. So the question is: why is an A3 Problem…
Problem Solving at great heights
Just a few weeks ago I was hiking in the Austrian Alps – don’t ask me why, but I’m happy I joined. It was a great experience, being offline for a week, walking above the clouds, facing some of your…
Keeping up is easier than catching up
When running a business, a commercial team, direct or indirect sales, e-commerce, revenue marketing or whatever, doing daily mananegemnt is easier and more efficient than the big Quarterly Business Reviews. I’d rather have my team zoom in once a day…
The paradox of Standard Work and Continuous Improvement
hint: it’s all about leadership, empowerment and accountability In Lean manufacturing, there’s a lot of focus on standardisation. This is born out of the idea to control quality and to minimise waste in the process. Having well documented processes, proper…
3 reasons why the execution of your strategy is failing
It’s september, by now you should have a good idea on what the key breakthroughs for next year are going to be. You’ve spent good time om the what and where, while your CFO and team are calculating the how…
Simple is always better
For a large organisation to be effective, it must be simple. Jack Welch – former CEO of General Electric Doing something in a simple way is better than doing it in a complex way. Makes sense right? It’s too obvious.…
How to prevent failing with good KPI’s
Or how to prevent going down the trap known as ‘Goodhart’s Law’. How we know it: When a measure becomes a target, it ceases to be a good measure What he actually said: Any observed statistical regularity will tend to…
6 mistakes setting commercial KPIs for your team
KPIs are meant to give direction, represent priorities and drive behaviour. In many companies however, KPIs are used to micromanage their teams and reports are used for windowdressing or wallpaper. Here are six mistakes you can make as a Lean…